I am unable to log-in to my education account

First, let's make sure you are on the correct login page. 

Visit: https://www.riscus.com/my-account/

If you are having trouble logging-in, click on the " Lost your password" link below the "Log In" button.

Enter your username or email address, answer the CAPTCHA challenge and click on "Reset Password"

You will receive a link in your email to reset your password.